Act on Specified Commercial Transactions
株式会社松月堂 / Shougetsudo Co,Ltd.
中川 / Nakagawa聞法 / Kikunori
This phone number has been confirmed as valid and accurate.
Hours & Shop Information
business days : Monday to Friday
business hours : JST 8:00 to 17:00
*Please note that due to COVID-19, we are also closed on Friday.
- About gift wrapping -
We basically do not offer gift wrapping, even if you have indicated in the remarks column that the product is to be given as a gift. However, we will enclose the gift if the amount fits into the orange Kumano brush bag for normal delivery.
Also, please note that even if you have indicated in the remarks column that you do not require a gift or a delivery note or monetary value, we will always send your order with a delivery note "including monetary value" in order to respond to any returns or inquiries due to product defects, etc.
We apologize for any inconvenience caused by our small number of staff, and we thank you for your understanding in not being able to provide sufficient service.
The selling price will be the amount shown.
Shipping costs vary by region.
About Payment Billing Date
Payment methods available for overseas purchases are Amazon Pay, PayPal, and bank transfers. In the case of bank transfers, the buyer is responsible for remittance fees.
Post pay(Pay ID)(Convenience store: Pay on the 10th of the month following purchase):
Payment service fee: 350 JPY (tax included)
Bank Transfer commission fee: 360 yen (w/ tax)
We will ship your order within 6days after payment is confirmed, excluding holidays.
2022-3-8:Due to various issues, EMS and air delivery has been suspended in some countries, and for those countries where EMS has been suspended, we will cancel your order until EMS is resumed. We apologize for any inconvenience this may cause.
Please check the following URL for the latest EMS and air delivery status.
Please note that some paints are not suitable for Japanese artist brushes.
Notes on Refund and Returning Goods
Basically, we do not accept returns unless the item is defective.